Contents

1.Statements of Purpose

1. 1.0.1Statements of PurposeMarch 28, 2022

2.Core Values and Principles

1. 2.0.1A Positive Approach to RiskMarch 18, 2022
2. 2.0.2Anti-Harassment and BullyingSeptember 12, 2022
3. 2.0.3Choice and Control
   Updated
   April 16, 2024
4. 2.0.4Communicating EffectivelyMarch 18, 2022
5. 2.0.5Confidentiality and Information Sharing
   Updated
   March 23, 2024
6. 2.0.6ConsentSeptember 12, 2022
7. 2.0.7Culturally Appropriate Care and SupportMarch 16, 2023
8. 2.0.8Dignity and RespectMarch 21, 2022
9. 2.0.9Duty of CandourMarch 23, 2024
10. 2.0.10Equality, Diversity and Human RightsNovember 29, 2023
11. 2.0.11Mental CapacitySeptember 12, 2022
12. 2.0.12Participation and AdvocacyMarch 23, 2024
13. 2.0.13Partnership WorkingMarch 21, 2022
14. 2.0.14Promoting Independence and StrengthsSeptember 12, 2022
15. 2.0.15Promoting Individual WellbeingMarch 18, 2022
16. 2.0.16Safe Care and TreatmentSeptember 12, 2022

3.Safeguarding and Deprivation of Liberty

3.1Safeguarding Adults

1. 3.1.1Overarching Aims, Duties and PrinciplesSeptember 12, 2022
2. 3.1.2Recognising Abuse and NeglectSeptember 12, 2022
3. 3.1.3Disclosure and Raising a Concern
   Updated
   March 23, 2024
4. 3.1.4Contributing to Safeguarding Discussions and MeetingsSeptember 12, 2022
5. 3.1.5Making Internal EnquiriesSeptember 12, 2022
6. 3.1.6Information and Guidance for Specific Safeguarding issues
   Updated
   April 16, 2024
7. 3.1.7Learning from Safeguarding Enquiries, Safety Incidents and ComplaintsMarch 21, 2022
8. 3.1.8Reducing the Risk of a Closed CultureJune 8, 2022
9. 3.1.9Preventing Abuse and Neglect
   Updated
   April 16, 2024

3.2Safeguarding Children

1. 3.2.1Safeguarding ChildrenMarch 21, 2022

3.3Deprivation of Liberty

1. 3.3.1Recognising a Deprivation of Liberty
   Updated
   March 23, 2024
2. 3.3.2Responding to a Deprivation of Liberty
   Updated
   March 23, 2024
3. 3.3.3The DoLS Process
   Updated
   March 23, 2024
4. 3.3.4Monitoring and Reviewing Restrictions
   Updated
   March 23, 2024

3.4Whistleblowing

1. 3.4.1WhistleblowingFebruary 8, 2022

4.Providing Care and Support

1. 4.0.1Accessing the CommunityMarch 23, 2022
2. 4.0.2Ageing, Illness and Dying
   Updated
   April 16, 2024
3. 4.0.3Emergencies and Unplanned Events
   Updated
   April 16, 2024
4. 4.0.4Everyday Healthcare
   Updated
   April 16, 2024
5. 4.0.5FinancesJuly 21, 2023
6. 4.0.6Medication SupportApril 21, 2023
7. 4.0.7Mobility SupportMarch 23, 2022
8. 4.0.8Nutrition and Hydration
   Updated
   February 22, 2024
9. 4.0.9Personal and Intimate Care
   Updated
   April 16, 2024
10. 4.0.10Relationships and Identity
    Updated
    April 16, 2024
11. 4.0.11Risk Assessment (person-centred)March 22, 2022
12. 4.0.12Supporting People with Complex Needs and Specific Conditions
    Updated
    April 16, 2024

5.Health and Safety of Everyone

1. 5.0.1Health and Safety Policy and ResponsibilitiesSeptember 12, 2022
2. 5.0.2Assessing and Monitoring Health and Safety RiskSeptember 12, 2022
3. 5.0.3Personal Safety and WellbeingMarch 23, 2022
4. 5.0.4Accidents, Injury and IncidentsSeptember 12, 2022
5. 5.0.5Moving and HandlingMarch 24, 2022
6. 5.0.6Infection Prevention and Control (IPC)
   Updated
   February 22, 2024
7. 5.0.7Food Safety and HygieneMarch 23, 2022
8. 5.0.8The Use of Surveillance Technology
   Updated
   April 16, 2024

6.Inspections and Assessment

6.1Commissioners Audit or Inspection

1. 6.1.1Commissioners Audit or Inspection
   Updated
   January 26, 2024

6.2CQC Inspections and Assessment

1. 6.2.1Service Inspections (where the Single Assessment Framework does not yet apply)
   Updated
   January 29, 2024
2. 6.2.2Service Assessment (Single Assessment Framework)
   Updated
   January 26, 2024
3. 6.2.3Infection Prevention and Control Inspections
   Updated
   March 23, 2024
4. 6.2.4Quality of Life Tool (Specialist Services)
   Updated
   February 22, 2024

7.Regulations, Standards and Provisions

7.1Registration Regulations

1. 7.1.1Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (Part 3)
   Updated
   April 17, 2024
2. 7.1.2Care Quality Commission (Registration) Regulations 2009 (Part 4)March 29, 2022

7.2Supported Living Standards

1. 7.2.1The Reach StandardsMarch 24, 2022

7.3Other Regulations and Provisions

1. 7.3.1Adult Social Care Provider Information ProvisionsJuly 26, 2022

8.Learning, Development and Supervision

8.1Induction

1. 8.1.1The Care Certificate: Standards, Workbook and Reading ListMarch 24, 2022
2. 8.1.2Skills for Care: Inducting Staff-the Care Certificate

8.2Learning and Development Guidance and Resources

1. 8.2.1Skills for Care: Guide to developing staff
2. 8.2.2Skills for Care: The Oliver McGowan Mandatory Training on Learning Disability and Autism
3. 8.2.3Skills for Care: Apprenticeships
4. 8.2.4Skills for Care: Qualifications
5. 8.2.5Skills for Care: Funding for training
6. 8.2.6Skills for Care: On-going learning and development
7. 8.2.7Skills for Care: Developing leaders and managers
8. 8.2.8Skills for Care: Adult Social Care Workforce Data Set (ASC-WDS)

8.3Supervision

1. 8.3.1Supervision and AppraisalSeptember 12, 2022

9.Recruitment Resources

1. 9.0.1Skills for Care: Recruitment support
2. 9.0.2Better Hiring Institute: Better Hiring Toolkit
3. 9.0.3Skills for Care: Safe and Fair Recruitment Guide