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Risk Assessment (person-centred)

Scope of this chapter

We all regularly take risks without even thinking about it. Every opportunity contains risks – a life without risk is a life without opportunities.

A person-centred risk assessment is different to a general health and safety risk assessment for 2 reasons:

  1. The person is actively involved in the process;
  2. The purpose is different.

The purpose of a person-centred risk assessment is:

“To support the person to understand likely risks so that they can decide whether they wish to take those risks and, if so, what measure they and others should take to reduce the risk of unnecessary harm or other negative consequences”.

This chapter explains the importance of involving the person in the process, how to maximise their involvement and how to carry out a person-centred risk assessment.

Relevant Regulations

Related Chapters and Guidance

People carrying out person-centred risk assessments must be suitably competent, skilled and knowledgeable to do so. They must also have a rapport with the person in order to maximise their engagement in the process.

Caption: Key principles of person-centred risk assessment
Principle How?

Maximise the person's involvement

Encouragement, information, transparency, support and accessibility.

Evidence, evidence, evidence

Always make judgements about likely risk, impact and strategy based on evidence.

Never make judgements based on assumptions, emotion or anxiety.

A positive approach to risk taking

Actively encourage and support a person to take a risk when taking the risk is likely to achieve personal change, growth and promote individual wellbeing.

Promote independence, resilience, choice and control

Always have regard for the person's wishes, views and feelings.

Support and encourage people to find their own solutions and strategies to risk.

Seek to manage risk, not eliminate it

Risk is a normal everyday experience, from which we all learn and grow.

Unless the risk is abuse or neglect, seek to reduce the negative impact, but do not always seek to eliminate it.

Least restrictive

The best way to manage risk should always be the option that is least restrictive of the person's human rights, particularly their right to liberty and their right to family life.

Monitor and Review

Risk is dynamic and constantly changing.

Always review plans and monitor them when their likely effectiveness is unclear, change is likely, or if they are unstable.

It is important to encourage and maximise the person’s involvement in the risk assessment process.

This will:

  1. Be empowering;
  2. Increase the likelihood of positive engagement with any measures;
  3. Build resilience, confidence, decision-making skills and independence.

Ways to maximise involvement:

  • Provide information about the purpose of risk assessment;
  • Carry out the risk assessment in an accessible way;
  • Support the person with advocacy where appropriate;
  • Ask for their views, thoughts and suggestions about ways to manage risk;
  • Support them to make an informed decision about whether to take a risk, or how best to manage risk.

If there are concerns that the person may lack capacity to make decisions around risk, then a proportionate mental capacity assessment must be carried out to determine whether this is the case.

If they lack capacity, decisions about the best way to manage risks must be made by applying the best interests principle of the Mental Capacity Act 2005.

Even when the person lacks capacity to make decisions around risk, they must be appropriately represented during the risk assessment and their views, wishes and feelings in relation to the risk must still be gathered and considered.

For further guidance see: Mental Capacity

If a person requests that somebody else is involved in the risk assessment, then you should involve that individual unless you have evidence that doing so would place the person (or another vulnerable adult or child) at increased risk of harm or abuse.

It may be relevant to consult with, or involve others in one or more of the stages of risk assessment (see above).

You can involve anyone in any way at any stage, so long as:

  1. It is relevant for them to be involved;
  2. Doing so will not increase the likely risk of harm or abuse;
  3. The person has consented (or, if the person lacks capacity to consent, a best interests decision is made to this effect).

Examples of people it may be relevant to involve:

  • Family members, friends or neighbours;
  • A social worker;
  • A health professional;
  • The police.

If the person has current support from an advocate, you should ask them if they would like the advocate to be involved. If the person lacks capacity to make decisions around risk or consent to their advocate being involved, it would normally be in their best interests to involve their advocate. This will ensure they are represented in the risk assessment process.

If other people are involved in the risk assessment process, normal rules of confidentiality and information sharing apply.

See: Confidentiality and Information Sharing

Person-centred risk assessment involves the following stages:

  1. Identifying likely risks;
  2. Identifying the likely impact of the risk on the person (positive and negative);
  3. Managing negative impacts.

Always make judgements about likely risk based on evidence. Evidence could be things like previous incidents of risk, ABC charts or observations made. Never make judgements based on assumptions or emotions (such as anxiety, fear).

Every situation will be different, but the table below shows some examples of risk that could be present:

Caption: Examples of risks
Risk Examples

Risk associated with an impairment or disability

  • Slips, trips and falls;
  • Inability to carry out tasks safely, such as cooking;
  • Inability to manage finances;
  • Social isolation;
  • Aggression to others or self;
  • Refusal to engage with daily living tasks and routines.

 

Risk of accidental injury

  • From traffic in the community;
  • Using household appliances at home;
  • When using a mobility aid or moving and handling equipment .

 

Risk around medication

  • Taking the wrong medication;
  • Taking medication incorrectly;
  • Overdose and hospitalisation.

Risks around the use of drugs or alcohol

  • Inability to care for children;
  • Inability to manage routines;
  • Financial insecurity;
  • Overdose, self-harm and hospital admission.

Risk from environment

  • Illness caused by unhygienic food preparation areas;
  • Loose carpets and steep stairs;
  • Insecure doors and windows.

 

Risk of abuse or neglect

  • Exploitation by others;
  • Domestic violence;
  • Self-neglect;
  • Repercussions from members of the public in response to challenging behaviours.

 

Risks to an individual care or support plan

  • Disengagement with the plan;
  • Unsustainable services;
  • Misuse of a Direct Payment.

 

Always make judgements about likely risk based on evidence. Evidence could be things like previous incidents of risk, ABC charts or observations made. Never make judgements based on assumptions or emotions (such as anxiety, fear).

Based on the evidence available, the following questions should be answered in order to identify the impact of likely risks identified:

1. How likely is it that the risk will occur?

  1. A high likelihood?
  2. A moderate likelihood?
  3. A low likelihood?

2. What will the likely impact of taking the risk be for the person? (Positive and negative impacts)

  1. A significant impact?
  2. A moderate impact?
  3. A minimal impact?

The positive or negative impact of a risk can be related to:

  1. Physical or mental health;
  2. Feelings and perceived happiness;
  3. Finances;
  4. Personal Relationships;
  5. Safety;
  6. Dignity;
  7. Human Rights.

3. Is there likely to be a negative impact for others if the person takes the risk?

For example:

  • Others being supported by the service;
  • A family member or carer;
  • Staff;
  • The public.

Unless the nature of the risk is a risk of abuse or neglect, the purpose of stage 3 is to explore options that can reduce the negative impact of taking the risk. It is not about identifying measures that will eliminate risk altogether, especially when one or more positive impact on wellbeing has been identified.

Note: If the negative impact of the risk is abuse or neglect, this is different, and the aim would be to eliminate the risk.

In all cases, always begin with any measures that the person identifies or that they can take themselves (or with the support of an informal carer, family or friends). This will promote independence and maximise their control over their own life.

When exploring ways that the service can manage risks, measures should not:

  1. Deprive liberty;
  2. Impose restrictions on any other Human Right.

Deprivations of liberty and breaches of Human Rights must be authorised through a legal process.

For guidance, see: Equality, Diversity and Human Rights

If the person has capacity

If the person has the capacity to make decisions around managing risks, any plans put in place to support them with this should reflect their wishes. The only time that this would not be the case is:

  • The measures put them at risk of abuse or neglect;
  • The measures put others at risk of abuse or neglect;
  • The measures mean the service would be providing unsafe care and treatment.

In this case, measures put in place must be as close to the person’s wishes as possible, only in place for as long as they need to be and only as restrictive as they need to be to manage the negative impact of the risk.

If the person lacks capacity

If the person does not have capacity to make decisions around managing risks, measures must be agreed by applying the best interests process in the Mental Capacity Act 2005. 

For guidance see: The Mental Capacity Act 2004 Resource and Practice Toolkit 

What is the overall level of risk that remains?

The overall level of risk that remains should be assessed as part of stage 3.

It should take into account:

  1. The significance of any negative impacts;
  2. How effective the agreed measures to reduce negative impacts are likely to be;
  3. The likelihood that negative impacts will occur.

The overall level of risk will be either:

  1. Significant;
  2. Moderate;
  3. Low;
  4. No risk.
Caption: Levels of risk and action
Levels of risk and action Description and action

Significant risk remains

Even though measures have been explored, none will prevent the risk of negative impacts, which are very likely to occur.

Action: Risk should not be taken. If the person has capacity and insists on taking risks, raise a concern to the local authority.

Moderate risk remains

There are still some negative impacts and a moderate risk that they will occur. The impact could be significant.

Action: Support the person to take the risk if they want to and it will have a positive impact on their wellbeing. Depending on the nature of the negative impact, it may be beneficial to seek the advice of the CQC or an allocated social worker/health professional before taking the risk.

Low risk remains

Negative impacts have been much reduced. There is a low likelihood they will occur and if they do will have minimal significance.

Action: Support the person to take the risk if they want to and it will have a positive impact on their wellbeing.

No risk

Negative impacts have been eliminated by measures.

Action: Review effectiveness of measures periodically.

Remember, risk is a normal everyday experience, from which we all learn and grow.

Wherever possible you should take a positive approach to risk assessment.

This involves taking steps to actively encourage and support a person to take a risk when taking the risk is likely to achieve personal change, growth and promote individual wellbeing.

See: A Positive Approach to Risk

A record should be made of the following:

  1. The risks that have been identified;
  2. The likely impact of the risk (positive and negative);
  3. The plan to manage risk;
  4. The rationale for the decisions made to support the person to take a risk (or not).

The risk assessment should be kept with the person’s individual care or support plan.

All staff supporting the person must be aware of the risk assessment and the level of ongoing level of risk.

Risk is dynamic and constantly changing.

Everyone is responsible for proactively monitoring the level of risk and whether risk assessments are effective.

The registered person must ensure that arrangements are in place to review and update risk assessments periodically and whenever the need arises.

Any risks to staff or others identified through the process of person-centred risk assessment should be assessed and managed through generic health and safety risk assessment.

See: Assessing and Monitoring Health and Safety Risks

Last Updated: March 22, 2022

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