Adult Social Care Provider Information Provisions
Scope of this chapter
This chapter explains how to meet the mandatory information provisions set out in the Health and Care Act 2022, which were implemented on 31st July 2022.
It only applies to those individuals who will be responsible for collecting or submitting the required data.
The provisions apply to all adult provider services registered with the CQC, regardless of whether your service is run by a local authority, charity, private company or voluntary organisation.
Relevant Regulations
Related Chapters and Guidance
- Statutory guidance - Adult social care provider information provisions: guidance for providers on data collection
The statutory guidance says that data is needed to:
- Continue to support COVID-19 recovery;
- Monitor vaccination levels;
- Understand capacity and risk in the care system more generally;
- Determine when and how to target support to providers;
- Ultimately, help facilitate the care of individuals across the care system long term.
Integrated Care Systems and other government agencies will use the data to identify emerging risks and issues both locally and nationally. This will allow better overall planning and more effective national and local responses in crisis situations, such as a future health pandemic.
The type of data required is different for care homes and other registered services.
|
Care homes |
Domiciliary care |
|---|---|
|
Bed vacancies |
Number of service users |
|
Workforce resourcing, including absences |
Coronavirus staff absences |
|
COVID vaccination |
COVID vaccination |
|
Flu vaccination |
Flu vaccination |
|
Visiting |
|
You should refer to the statutory guidance available online for details of the current mandatory information that must be collected and provided. This is because the type of data required is subject to change over time and may be adapted to include additional information relevant to current circumstances or challenges, including seasonal data related to things like the Flu.
See: Adult social care provider information provisions: guidance for providers on data collection.
All services that are already registered with the CQC on 31st July 2022 must provide an initial data submission no later than the 14th of August 2022.
Services registering with CQC after the 31st of July 2022 must provide an initial data submission on the 14th day of the month after that in which they were registered.
Note: Data can be submitted before the 14th, but no earlier than the 8th, as the data provided cannot be more than 1 week out of date.
Note: If the 14th falls on a weekend or public holiday, the data must be submitted no later than the next working day.
Following the submission of initial data, that data must be reviewed and updated at some time between the 8th and 14th of each month.
Note: Data can be submitted before the 14th, but no earlier than the 8th, as the data provided cannot be more than 1 week out of date.
Note: If the 14th falls on a weekend or public holiday, the data must be submitted no later than the next working day.
Note: The data must be reviewed even if there have been no changes.
All data must be submitted using the Capacity Tracker (CT).
See: Capacity Tracker
You will need to register for an account at first use.
There is lots of support and guidance available for completing the Capacity Tracker.
Integrated resource centre
The Capacity Tracker has an integrated resource centre. All communications, user or help guides and video tutorials along with contact details for Local System Champions can be found there.
Email for specific questions
There is also an email address that can be used to access guidance on answering specific questions:
capacitytracker-guidance@dhsc.gov.uk.
Support centre
The North of England Care System Support (NECS) unit (who manage the Capacity Tracker) has a dedicated support centre to help care providers to complete the Capacity Tracker, including supporting with access issues and using reports and analytics.
Tel: 0191 691 3729 (Monday-Friday 8am to 5pm)
Email: necsu.capacitytracker@nhs.net.
Provider engagement sessions
Regional Leads run regular provider engagement sessions and have set up regional forums to help support continuous improvement of the system.
The Department of Health and Social Care does not require and will not ask for any data that will identify any individual person or breach confidentiality.
When providing information, it is your responsibility to ensure that personal data is not disclosed unwittingly, and that Data Protection law and regulations are upheld.
Providers will be contacted when they have not updated their Capacity Tracker data and will be offered support or advice on doing so. This could be email support, telephone support or support from a Regional Lead or Local System Champion.
From November 2022, financial penalties may be used when:
- A provider persistently fails to submit the required data; and
- Guidance and support have been offered.
The level of the fines will be the same as a provider’s CQC registration fee which is scaled to the provider type and size.
Last Updated: July 26, 2022
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